You Ask Us.

In the text on this page we have tried to answer some of the questions that customers ask when making a decision about their purchase. We cannot cover all your questions so please feel free to call us on 01752 662030 if there is anything else you wish to discuss.

Are you the cheapest on the internet?

In a word; NO. We aim to use only good quality materials in the manufacture of our products. That means carefully selected timber for our European manufactured pine frames, to avoid splintering and sap pockets, the best quality cotton, rebound woolfelt and polyester for our fillings and well researched manufacturers from Vietnam for our hardwood products. We also spend time and money packaging to ensure they travel well to reach you in perfect condition. Overall we aim to offer a combination of quality, durability and price.

Why buy from you?

Here at Futons 247 we have worked in the industry since 1995, involved in retailing and manufacturing of futons ensuring that we have the experience to offer a good quality selection of products, friendly service and competitive prices. It is our aim to provide you with an efficient, personal and friendly alternative to dealing with the High Street Giants. Please read our reviews on Google!

How can I order & pay?

You can place an order online using our secure shopping cart. Payment is processed by your choice of SagePay or PayPal, and we now have the added security of using Verify by Visa and Mastercard SecureCard to ensure your card is used responsibly. If you prefer, you can call us with your order details on our telephone number of 01752 662030.

What's the delivery time?

Many of our futons and sofabeds are available from stock and can be delivered to you within 10 days. However, we know that some of you have urgent requirements and if you call us we may be able to dispatch within 48 hours.

Are your products guaranteed?

In a word; YES. All our products carry a 12 month guarantee against faulty workmanship or defective materials, we also guarantee the products in transit to cover any damages that may occur.

A Natural Mattress?

Our latest development is creating a mattress using only natural materials, free from artificial chemicals and fire retardants, to provide a pure sleeping environment. This has been achieved by using an organic cotton and wool mix fabric and lambswool / woolfelt fillings. Check out the full product specifications on our Cottonsafe fabrics and futon mattresses for full details.

What type should I buy?

Well, that is a big question. Everybodys needs are different, so you may need a futon mattress to sleep on every night, or you may just want a guest bed to sit next to your study desk. If you are unsure of your needs or which models are suitable please feel free to call us.

What are futon mattress 'layers'?

Originally futon mattresses were manufactured using layers of cotton wadding and a loose woolfelt that came in bales, or rolls, made up in layers of around 2cm thick. These layers were laid out on top of each other to produce a futon mattress. Now we use specifically manufactured and pre-sized sheets of woolfelt bonded together by a rubberised solution, in combination with central layers of rebound polyester or foam. This creates a more durable mattress that will retain its position on t frame hekeeping your futon mattress looking fresh and feeling comfy.

Learn more about Futons247

Well you're here on our website, but if you'd like to know more about us you can follow our blog at The Futon Blog or for loads more info and pictures follow us onFutons247 Google+

Support Independent Businesses

Now is an important time to support independent small businesses and help them develop in the present challenging environment. Our high streets are shrinking and shops we knew and loved have gone, so before we become one giant branch of Tesco please remember to support people like us who are always prepared to offer value and customer service.


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