Christmas and New Year Orders - The factory is closed from Monday 21st December until Monday 4th January so orders for after Christmas will be delivered from Thursday 7th January onwards depending on individual products, more information is shown on each product page. If you are unsure, need something urgently or would just like some help please feel free to call us on 01752 662030 or drop us an email.
If you require your purchase to be delivered we now offer FREE delivery throughout the UK mainland on weekdays. If you live 'off-shore' in the UK, such as the Scottish Isles, then there is an additional delivery charge, please call or mail us for a quote. Please be aware of the following points, and call us if you are unsure of any details:
Stock items are delivered within 4 to 7 working days. If you have an urgent requirement, such as next day delivery, please call us for details, we can often help.
Special order items will take up to 10 working days, in the case of Innovation sofa beds this may be up to 14 weeks, information is provided on each product page look for the Data Sheet for delivery information and product specifications. If you prefer please feel free to call us on 01752 662030 and ask as many questions as you wish!
Deliveries are carried out by ourselves, or by a parcel carrier, subject to your location.
All deliveries will be booked in with you beforehand.
You will be required to be available to receive your delivery on the specified day. Although we can choose a day to suit your requirements, we will not be able to specify a time when the delivery is completed by a parcel carrier.
We try to ensure that deliveries arrive on time and in perfect condition. However we can be held up by traffic conditions and the dreaded roadworks! It is our aim to keep you informed of any delays to minimise any inconvenience to you.
Sorry - we have had to suspend delivery to Ireland, Northern Ireland and The Channel Islands for the time being, this is due to Brexit and we hope to resume this service as soon as we have clarity regarding the cost and delay implications for our customers and ourselves...if anything ever gets sorted out!
We can still deliver to Scottish Islands so please contact us for a quote.
As above - sorry - delivery to mainland Europe is suspended at present until we have clarity on the cost and time implications for you, our customers, and ourselves here at the Futon Shop. We have always been strong supporters of the unity of Europe so hopefully we will be able to offer this service again soon.
We can now offer you the choice to collect your purchase from our premises in Plymouth, Devon, located within the HQ Building on Union Street, postcode PL1 3HQ.
We will contact you when you place your order to advise you of when your purchase will be ready for collection, and arrange a suitable day. If you wish to arrange this prior to placing your order, or have any questions, please call us on 01752 662030
Shop Collection times:
Monday to Friday 10:00am to 4:00pm
Saturday 10:00am to 2:00pm
Collections by appointment only please.
A large hatchback or estate car would be needed for most purchases.
If you live locally to us in the South West click through to our page for Futon delivery to Exeter, Devon and Cornwall for full details.
As many of our customers live in London if you have any specific requirements regarding delivery into this area please read our Futon delivery to London information as this may be relevant to you.