Delivery

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All of our deliveries are completed by a parcel carrier, either DX Parcels or Tuffnells, or delivered in our own van. 

Once ordered, we will contact you to arrange a delivery day - you can select any weekday to receive your order, however, unfortunately, we cannot offer specific times. This is because large items can't travel on live time tracking system. 

If you have any questions regarding delivery, please don't hesitate to give us a call or drop us an email. To learn more about Futons247, or to just stay on top of all the futon news, follow us on Facebook, Instagram or Pinterest

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Delivery to your home.

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If you require delivery, then we offer FREE shipping throughout the UK mainland on weekdays. If you live 'off-shore' in the UK, such as the Scottish Isles, then there is an additional delivery charge, please call or mail us for a quote. Please be aware of the following points, and call us if you are unsure of any details:

Stock items are delivered within 5 to 10 working days. If you have an urgent requirement, such as next day delivery, please call us for details, we can often help. 

Special order items may take significantly longer, in the case of Innovation sofa beds this may be up to 14 weeks, information is provided on each product page look for the Product Information section for delivery information and product specifications. 

If you prefer please feel free to call us on 01752 662030 and ask as many questions as you wish to ensure your purchase will arrive on time and when you need it!

Deliveries are carried out by ourselves, or by a parcel carrier, subject to your location. 

All deliveries will be booked in with you beforehand. 

You will be required to be available to receive your delivery on the specified day. Although we can choose a day to suit your requirements, we will not be able to specify a time when the delivery is completed by a parcel carrier. 

We try to ensure that deliveries arrive on time and in perfect condition. However, we can be held up by traffic conditions and the dreaded roadworks! It is our aim to keep you informed of any delays to minimise any inconvenience to you.

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The Republic of Ireland, Northern Ireland, Europe & UK Offshore.

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Sorry - we have had to suspend delivery to Ireland, Northern Ireland and The Channel Islands for the time being, this is due to Brexit and we hope to resume this service as soon as we have clarity regarding the cost and delay implications for our customers and ourselves.

We can still deliver to Scottish Islands so please contact us for a quote.

 

Customer Collection.

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We can now offer you the choice to collect your purchase from our premises in Plymouth, Devon, located within the HQ Building on Union Street, postcode PL1 3HQ.

We will contact you when you place your order to advise you of when your purchase will be ready for collection, and arrange a suitable day. If you wish to arrange this prior to placing your order, or have any questions, please call us on 01752 662030

 Shop Collection times: 

 Monday to Friday 10:00am to 4:00pm 

 Saturday 10:00am to 2:00pm

 Collections by appointment only please. 

A large hatchback or estate car would be needed for most purchases.

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London deliveries futon sofa beds and large value orders.

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As many of our customers live in London if you have any specific requirements regarding delivery into this area please read our Futon delivery to London information as this may be relevant to you.


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