Challenging times are ahead of us over the coming weeks but here at The Futon Shop we are pressing on the best we can with delivering our lovely futons to our equally lovely and understanding customers! If you are looking for a new sofa bed or futon mattress do get in touch, we are always happy to offer advice and information particularly with your questions on availability and delivery.
Stay safe and stay well.
If you require your purchase to be delivered we now offer FREE delivery throughout the UK mainland on weekdays, Saturday delivery is available for an extra charge. If you live 'off-shore' in the UK, such as Northern Ireland or Scottish Isles, then there is an additional delivery charge, you should select your delivery option from the menu when making, or browsing for, your purchase. Please be aware of the following points, and call us if you are unsure of any details:
Stock items are delivered within 4 to 7 working days. If you have an urgent requirement, such as next day delivery, please call us for details, we can often help.
Special order items will take up to 10 working days, in the case of Innovation sofa beds this may be up to 14 weeks, information is provided on each product page look for the Data Sheet for delivery information and product specifications. If you prefer please feel free to call us on 01752 662030 and ask as many questions as you wish!
Deliveries are carried out by ourselves, or by a parcel carrier, subject to your location.
All deliveries will be booked in with you beforehand.
You will be required to be available to receive your delivery on the specified day. Although we can choose a day to suit your requirements, we will not be able to specify a time when the delivery is completed by a parcel carrier.
We try to ensure that deliveries arrive on time and in perfect condition. However we can be held up by traffic conditions and the dreaded roadworks! It is our aim to keep you informed of any delays to minimise any inconvenience to you.
We can now offer deliveries to the Republic of Ireland, Northern Ireland & UK Offshore addresses as per the details below.
Stock items are delivered within 6 to 10 working days. If you have an urgent requirement please call us for details, we can often help.
Special order items will take up to 15 working days. Deliveries incur extra costs, the maximum charge is £89 per delivery.
Deliveries are carried out by a parcel carrier, such as Tuffnells Parcels.
We can arrange a delivery dispatch day with you, however the day of delivery will be subject to the parcel carriers once the goods arrive at your location. Typically goods take 3 to 5 working days from dispatch in the UK to arrival in Ireland.
Please be aware that deliveries to non-UK destinations, such as Ireland, that need to be returned are returned at the customers own expense and risk, please contact us if you wish to discuss this.
Please call us on 01752 662030 if you wish to discuss any details.
We are able to offer delivery to mainland destinations in Europe including France, Spain, Germany and Poland, please click through to our futon delivery to Europe for for full details.
We can now offer you the choice to collect your purchase from our premises in Plymouth, Devon, located within the HQ Building on Union Street, postcode PL1 3HQ.
We will contact you when you place your order to advise you of when your purchase will be ready for collection, and arrange a suitable day. If you wish to arrange this prior to placing your order, or have any questions, please call us on 01752 662030
Shop Collection times:
Monday to Friday 10:00am to 4:00pm
Saturday 10:00am to 2:00pm
Collections by appointment only please.
A large hatchback or estate car would be needed for most purchases.
If you live locally to us in the South West click through to our page for Futon delivery to Exeter, Devon and Cornwall for full details.
As many of our customers live in London if you have any specific requirements regarding delivery into this area please read our Futon delivery to London information as this may be relevant to you.