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Delivery of larger item orders can be challenging but the key here is good communication, we are always happy to talk through your requirements or concerns so if you don’t find the information you need on this page please feel free to mail or call us. Please take into consideration that all our futon mattresses are hand made down here in Devon just for you so getting your product right is the first priority.
The information below applies to UK mainland addresses only, if you are in a UK ‘off-shore’ or Scottish Highland region address please contact us for a delivery cost quote.
All our items are delivered by one of the ways detailed below, on each product page it will inform you in the ‘Product Specification’ section which way is applied to the product you are purchasing.
With all types of delivery we would ask that you kindly ensure there is safe and easy access to your property to make the job of the delivery people easy on the day. Please be assured we will always take into consideration your own requirements and are always happy to talk this through prior to you making your purchase
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Sorry - we have had to suspend delivery to Ireland, Northern Ireland and The Channel Islands for the time being, this is due to brexit which has caused pricing and administration to become impractical for a small business such as ourselves.
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We can now offer you the choice to collect your purchase from our premises in Plymouth, Devon, located within the HQ Building on Union Street, postcode PL1 3HQ.
We will contact you when you place your order to advise you of when your purchase will be ready for collection, and arrange a suitable day. If you wish to arrange this prior to placing your order, or have any questions, please call us on 01752 662030
Shop Collection times:
Monday to Friday 10:00am to 4:00pm
Saturday 10:00am to 2:00pm
Collections by appointment only please.
A large hatchback or estate car would be needed for most purchases.
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As many of our customers live in London if you have any specific requirements regarding delivery into this area please read our Futon delivery to London information as this may be relevant to you.
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After chatting to the shop people for a while we chose the Traditional futon for our main bed use. It settled down nicely and became firmer over the first month and is now just what we were looking for. Happy sleepe... |
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We ordered the (pricey) but excellently made and super comfy bi-fold futon with the pocket spring inner as we use our futon as our main sofa. It's great, can't fault the product or service. |
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Took delivery of mine in October. Had some delivery issues, not the companies fault, and they were amazingly helpful every step of the way. Been using mine for a little while and extremely happy. |
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We have been sleeping on our new Cottonsafe futon (pocket sprung) for 4 weeks and are delighted. It is super supportive and comfy and we are happy to have bought from a UK small business offering natural products, t... |