General Enquiries and Questions.
Making your selection can be tough! If you have any questions you would like to discuss please call us or Email us, we want to be sure that your selection is right for you. You may wish to discuss:
Whatever your query, we have many years experience in the Futon industry and will do our best to answer your question.
If you would like a sample square of any of our fabrics to check against your rooms colourscheme, please call us or Email us.
You should consider that the nature of dyed fabrics means that there may be differences in the colour shades depending on the fabric batch. Unfortunatly we cannot guarentee exact colour matches, although we try to maintain consistancy with our suppliers. Please call us if you are unsure of any details.
You are welcome to visit our office and showroom in Plymouth. We would recommend this if you wish to try out different futons in our range. As we can be busy with deliveries and dispatching please call first to ensure that a member of staff will be available to assist you.
After Sales Service
At the Futon Shop Limited it is our aim to offer high quality futons and other products. If, however, you are not satisfied with your purchase, or the service we have provided, please contact us as soon as possible.
It is our intention to ensure that any customer service matters are delt with promptly and to your satisfaction. Please see the terms and conditions for further information on resolving customer service situations.